Fulfillment Programs
HVC differentiates itself from others in the industry with a unique, hands-on aproach to managing fulfillment programs. While we offer all of the experience and capabilities needed to manage fulfillment programs at the highest level, we extend a small-company touch to our customers that may not otherwise be available. At HVC, we partner with our customers to best represent their organizations brand. We work with our customers to administer their personalized program. Decisions to offer new items, seasonal and closeout specials are made together. We strive to offer the best fulfillment services in the industry including some of the key features listed below:
High product quality
We surround ourselves with the best manufacturers in our industry and back it with a satisfaction guarantee.
Information access
through extensive reports and our regular report card review, our customers are int he driver's seat.
Flexible controls
Customers can set up the purchasing controls and branding compliance rules they want, assuring a smooth running program.
Responsiveness
Whether it is our friendly call center staff or same day shipping of goods, we treat every customer transaction with a sense of importance.
Warehousing
We currently have a 11,000 square foot high-bay warehouse facility in Central Illinois. Our warehousing capabilities encompass fulfillment and distribution services for business-to-business and business-to customer, which includes order processing, inventory management, logistics/transportation management and returns processing.